Stay alert · Shop safely
Waffle5 Anti-Fraud Statement
Learn how to recognise fake Waffle5 accounts, suspicious payment requests, scam messages and unauthorised use of our brand.
Last updated: 4 August 2026
Important: If a message, promotion or payment request appears suspicious, do not click, pay or share personal information. Verify it with Waffle5 using the official contact details below.
Official Waffle5 Channels
Use these details to verify communications claiming to come from Waffle5 Malaysia.
Registered companyWaffle 5 Sdn Bhd
202101011679 (1411978-W)
Information Waffle5 Will Never Request
Waffle5 will never ask you through WhatsApp, email, social media or telephone to provide:
- Your online-banking password, card PIN, OTP or TAC.
- Your full card details or confidential authentication codes.
- Remote access to your phone, computer or banking application.
- Payment to an unrelated personal account without valid order information.
Common Scam Warning Signs
- A website, social account, email address or telephone number that closely imitates Waffle5.
- Pressure to pay immediately or keep the transaction secret.
- Unexpected prizes, unrealistic discounts or requests to pay a fee to claim a reward.
- Unfamiliar links asking you to sign in, download a file or enter payment details.
- Poorly explained orders, changed payment instructions or an unfamiliar recipient name.
Shop and Pay Safely
- Type www.waffle5.com directly into your browser or use a saved bookmark.
- Use only the payment methods shown during the official Waffle5 checkout process.
- Review the order details, amount and recipient before approving payment.
- Verify unexpected payment changes with Waffle5 through our official WhatsApp.
- Before transferring money, you may check suspicious account numbers or phone numbers using PDRM's official Semak Mule portal.
Open PDRM Semak Mule If You Receive a Suspicious Message
- Do not reply, click links, download files or make payment.
- Keep screenshots, usernames, phone numbers, links, payment details and dates.
- Contact Waffle5 using the official details on this page—not the contact information in the suspicious message.
- Report and block the impersonating account on the relevant platform.
Please redact passwords, OTPs, TACs and full card details before sending evidence to Waffle5.
If You Have Already Sent Money or Banking Details
- Contact your bank immediately using the official number shown on its website or banking app.
- Call Malaysia's National Scam Response Centre at 997 as soon as possible.
- Make a police report and keep all transaction records and evidence.
- Change any exposed passwords and secure affected accounts.
Waffle5 can help verify whether a communication used our brand, but cannot reverse a bank transfer or recover funds.
Report Waffle5 Impersonation
If someone is misusing the Waffle5 name, logo or product images, send us the account username, telephone number, website link, screenshots and date of contact. Do not send passwords, OTPs, TACs or full card information.
This page helps customers recognise and report suspicious activity involving the Waffle5 name. Official agencies and service availability may change; always follow their latest instructions.
