Return Policy

Delivery Rates & Serviceable Areas

Frozen delivery is available within selected Klang Valley areas, Johor and Penang.

• Delivery charges are calculated per delivery.
• Klang Valley deliveries are usually made between 11:00 AM and 3:00 PM.
• You may select your preferred delivery date during checkout.
• Outstation delivery to Johor and Penang usually takes approximately 3–4 working days from the dispatch date.
• The dispatch date refers to the date your order is handed over to our frozen delivery partner.

Kuala Lumpur

Jalan Kuching, OUG, Jalan Ipoh, Sri Damansara, Solaris Dutamas, Mont Kiara, Desa ParkCity, Damansara, Kepong and Bukit Jalil.

Selangor

Gombak: Batu Caves, Gombak and Selayang.

Petaling: Petaling Jaya, Puchong, Serdang, Seri Kembangan, Subang Jaya, Damansara Perdana, Kota Damansara, Damansara Intan, Damansara Utama, Kayu Ara, Damansara Jaya, Bandar Sunway, Taman TTDI Jaya, Putra Heights, Kelana Jaya, Bandar Kinrara, Mutiara Damansara, Damansara Kim, USJ Heights, Bandar Puteri Puchong, Subang Heights, Bandar Utama, USJ, Puchong South, SS2, Damansara Damai, Tropicana, Saujana and Valencia.

Ulu Langat: Balakong.

Selangor

Klang and surrounding areas: Klang, Pelabuhan Klang, Port Klang, Shah Alam, Bukit Jelutong, Ambang Botanic, Bandar Puteri Klang, Setia Eco Park, Bandar Bukit Tinggi, Denai Alam, Bandar Botanic, Bandar Bukit Raja, Setia Alam, Alam Impian, Aman Perdana, Kota Kemuning and Glenmarie.

Petaling: Sungai Buloh, Subang Bestari, Sierramas, Bukit Subang and Bukit Rahman Putra.

Sepang: Cyberjaya.

Ulu Langat: Bandar Baru Bangi, Kajang, Country Heights, Bandar Sungai Long and Bangi.

WP Putrajaya

Delivery is available within Putrajaya.

Delivery usually takes approximately 4–5 working days from the dispatch date. The dispatch date refers to the date your order is handed over to our frozen delivery partner.

Delivery times may vary due to unforeseen circumstances such as bad weather, traffic conditions or operational delays. Our delivery partner will contact you before or upon arrival at your location.

Please ensure that someone is available to receive the order and store the frozen products immediately upon delivery.